Card Replacement Request
To request a replacement certification card, simply fill out the information below.  We will research your request as soon as possible.  Remember, a certification card is valid for only 24 months after certification.  Once we find your record, we will send you the card, email you confirmation, and charge your bankcard the $15 replacement fee.

In order for us to replace your lost or stolen card, you must have taken your course through Rescue Training Institute.  Please provide us the name you were registered under when you took the course.

Should we not be able to locate you in our system, we will simply email you our findings.  We will not charge your bankcard.
Where did you take your course?  For example, Carrington College, open enrollment in Sacramento, etc...
Your replacement card will be sent within two business days.  Thank-you for choosing Rescue Training Institute.
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Digital Card Request Form

An email with a link to your digital certification card and/or student guide is normally sent three days after your course.  In the event that you cannot locate that email, please complete the following steps in case it went to your spam or promotional box.

If your class was an:
  • American Heart Association course, search your email account for American Heart 
  • American Safety and Health Institute, search your email account for American Safety or ASHI
  • Medic First Aid course, search your email account Medic First Aid

If you cannot locate an email with the desired link, please complete the form below and we will search and have the authorizing agency send the link to you.  
First Name
Last Name
Phone number
Where did you take your course?  For example, the name of your college, agency, department, or if you took it at one of RTI's classrooms.
Month & Year of your course (best estimate)
Please allow three days to process your request.
American Heart Association

Authorized Distributor for
Authorized Training Center for